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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Halle Smolinsky

April 23, 2024

5  out of  5 rating by Halle Smolinsky
"Kari was very helpful and quick. I had a great experience switching over with her."
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Michael Garcia

April 22, 2024

1  out of  5 rating by Michael Garcia
"I have been a loyal customer since 2013, and I must say that customer service is almost non existent here. You will need to call and email for any updates as you will be left in the dark about any progress being made on issues. If you are lucky to speak to Mayra, she will do as little as possible to help and even say that her supervisor will tell me the same answers and offer basically no assistance. I called in, back in April of 2020 to update them about my new residence address and they never made the requested changes to my renters insurance policy. They kept my old address on file, as I have been paying for almost 4 years! When I inquired about it and spoke with Kari, she stated that there wasn't much they could do, but cancel the policy. My luck that they no longer offer fire insurance and a slew of other options. So explain to me how I am liable for clerical errors made by State Farm employees? They admitted that they had notes on file about me calling in to keep them in the loop back in April of 2020. I am still waiting to be refunded for all those payments that should have never been charged as I no longer resided at the old address on file. I really wanted to give them the benefit of the doubt, but so far they have failed miserably. I also recently canceled one of my insurance policies for my car and received a partial refund after paying for the months coverage in full. It's unfortunate that after being with a company for over 10 years there is no sense of urgency or willingness to help customers. The only reason I even found out about this grave error on their part was due to being hit by an unlicensed and uninsured driver back in February of 2024. I also had uninsured driver coverage yet still had to pay the full $500.00 deductible?!? My best advice is to carefully look over your policies and make sure they are accurate."
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Mariela Vargas

April 18, 2024

5  out of  5 rating by Mariela Vargas
"Marlett is always very helpful and professional. All request are completed in a timely manner."
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Joel Sanchez

April 18, 2024

5  out of  5 rating by Joel Sanchez
"Luis is the man to go too he made everything so quick and easy higly recommended"
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Jorge Herrera

April 16, 2024

5  out of  5 rating by Jorge Herrera
"Mayra has really impressed me. Whenever I call she always remembers my first and last name immediately. Whatever requests I put forward her response is perfect. She is really awesome"
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jesus nuno

April 12, 2024

5  out of  5 rating by jesus nuno
"Kari me ayudo con mis polizas. Muchas gracias"
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Mallory Rocha

April 12, 2024

5  out of  5 rating by Mallory Rocha
"Mayra provided great service!"
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Lee Corsis

April 12, 2024

5  out of  5 rating by Lee Corsis
"I worked with Mr. Luis Diez, he was very professional and clear and he even recommended coverage I did not think of. I will be very happy to recommend him to anyone looking for all insurance needs. Lee"
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Jackie flores

April 11, 2024

5  out of  5 rating by Jackie flores
"Sony did an excellent job with answering all of my questions today. Thank you for your great customer service! I will call back in the near future if I need further assistance :)"
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Oscar Rivas

April 10, 2024

5  out of  5 rating by Oscar Rivas
"Marietta Maldonado is doing great job and is very polite. I'm glad to use they service"
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Raul Contreras

April 8, 2024

5  out of  5 rating by Raul Contreras
"Muy conforme con la a tención de ANDY"
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Jose trujillo

April 4, 2024

5  out of  5 rating by Jose trujillo
"EXCELENTE EQUIPO DE TRABAJO!, El mejor servicio al cliente, planeaba cambiarme de aseguranza por un mal entendido mío pero Alex tomo de su valioso tiempo para llamarme y explicarme la situación cosa que no muchos hacen, y pudo aclararme mi mal entendido, definitivamente vale la pena estar asegurado con State Farm y en especial con este excelente equipo de trabajo, Gracias por su ética y profesionalismo."
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NYY USA

April 3, 2024

5  out of  5 rating by NYY USA
"Kari is awesome and exceptionally talented and smart I really appreciate her help and support with my policies"
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David Perry

April 2, 2024

5  out of  5 rating by David Perry
"Marlett was very helpful in correcting a payment issue with my bank. She also recommended US Bank to help solve future banking issues. Thank you Marlett"
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Pablo Dembow

April 1, 2024

5  out of  5 rating by Pablo Dembow
"Mayra was Excellent! She was able to process the changes I wanted on my policy right away and even offer a policy review."
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Juanita Cruz

March 26, 2024

5  out of  5 rating by Juanita Cruz
"I’ve been with State Farm for 20 years now. Just this morning I called and was assisted by Paolo. I added a new car to my policy, it only took no more than ten minutes! Fast, efficient and amazing service."
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Bryce Zamora

March 22, 2024

5  out of  5 rating by Bryce Zamora
"I’m 20 years and I was looking for life insurance, Luis helped me thoroughly and answered all my questions I’m satisfied with his services and got me on the right insurance plan"
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Jeremy Totel

March 18, 2024

5  out of  5 rating by Jeremy Totel
"Luis is super patient and extremely helpful."
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Lena Rodriguez

March 15, 2024

5  out of  5 rating by Lena Rodriguez
"Luis called today to review each of my policies with State Farm. It was an annual call that helped me make sure I was thoroughly covered. We reviewed each policy individually and Luis asked if I needed any additional coverage. I told him I was good and I looked forward to reviewing next year. Luis did a great job and I look forward to speaking to him again thank you!"
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The Fiveson’s

March 15, 2024

5  out of  5 rating by The Fiveson’s
"I just want to say I had the best experience with my vehicle insurance today. Marlett was a great customer service agent I could come in contact with. Thank you for all your help and I will definitely be recommending More friends and family with you. my situation was resolved within 30 minutes thanks to her. Don’t hesitate to call and ask for her For a quote. Thanks agin Marlett."
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Miguel Ramirez

March 12, 2024

5  out of  5 rating by Miguel Ramirez
"I been with state farm for almost 12 years, Today I went to the office because I had some questions about my policy, Paolo Gutierrez was the one helping me out, he was so professional and helpful, he took the time to go over my policy and explained to me all the benefits I have with my insurance! I really recommend Alex Mora insurance! great Job Paolo Gutierrez."
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Graciela Gallegos

March 12, 2024

5  out of  5 rating by Graciela Gallegos
"En esta oficina de StateFarm todo el personal es muy amable cuando llamas por teléfono te atienden con amabilidad y también cuando visitas la oficina te hacen sentir especial muchas gracias Mayra por tu tiempo y tu atención 😊"
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Nick Covarrubias

March 7, 2024

5  out of  5 rating by Nick Covarrubias
"I’ve been a client of State Farm for several years. Great and very professional Mayra was able to help me out with the change of policy I had last minute. Great service and wonderful communication."
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alexis rodriguez

February 29, 2024

5  out of  5 rating by alexis rodriguez
"Excellent service and insurance"
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vera valdez

February 28, 2024

5  out of  5 rating by vera valdez
"Myra was extremely helpful and very nice to talk with."